Answered question

Does fizz network support the phone Maze model alpha?

Hi,
I have the Maze model Alpha and want to switch to Fizz. Does anyone know if fizz network support call/data with this model?
Thanks

E
E

E

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Which frequencies must my phone support?
For an LTE-compatible phone configured with LTE network preferences:

Calls: Your device must support HSPA 850 MHz or 1900 MHz frequencies
Mobile data: Your device must have dual-frequency support for 1700/2100 MHz (also called AWS or band IV)

Your phone can also support other frequencies that allow it to take advantage of the LTE network.

For a phone that only allows 3G or HSPA preferred:

Calls and / or mobile data: The phone must support the 1700/2100 MHz frequency (also called AWS)
We may terminate access to certain services if we detect an incompatibility between your phone and the Fizz mobile network. If so, we would inform you.

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Hi E!
I've checked info about your phone it's a chinese phone. I've checked the frequency of your phone, your phone will support only calls, for call you need to support the frequency 850mhz & 1900, your phone support it! But... for mobile data you need to support dual frequency 1700 and 2100mhz, your phone only support the 2100mhz, so mobile data will not work! Look out at this website to check frenquency:
https://www.frequencycheck.com/models/OYWRj/maze-alpha-lt...

So only calls will works!
It's been a pleasure to assist you today! Have a great day!
Don't hesitate to mark my answer as the best ! :)

@Mathiew Are you sure about your statement Fizz support 3G and 4G and GSM is 2G technology
I will suggest to double check Since if the E phone will not be able to receive or make calls, he will be so disappointed i

TheMMc
TheMMc

TheMMc

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You will need a relatively recent phone (less than 5 year I suggest) to be sure it work. On Android I don't know all the phones it has so many but all the iPhone and flagship Android works well. You can have a cheeper phone working but it's more complicated to know you will need to check if the cellular band in your phone are the was that Fizz use in their network....

@Mike.
I'm sure about my statement i've worked for a telecom company, and a computer & electronics workshop! Fizz is an Videotron Company . And here the proof in attachment and the website too for compatibility for Videotron (Fizz) network 0% band supported on 3g and LTE this is the band for data:
https://www.frequencycheck.com/compatibility/8yq4FRX/maze...
But i can assure you the phone will support call on 850mhz 1900mhz on GSM network!

Have a nice day! :)
Don't hesitate to mark my answer as the best! :)

@Mathieu good for you
from your informations the phone support that frequency (we agree on that) however the technology is GSM
From Fizz page, Fizz wrote HSPA which is not GSM

https://fizz.ca/en/faq/compatible-devices

Calls: Your device must support HSPA 850 MHz or 1900 MHz frequencies

Therefore, it is like to listen a 94.3 MHz French Radio and you understand only Russian

ps Fizz is a videotron company but it does not use all theit capability, not even all the frequencies. I never said that Videotron does not support that phone

Olivier
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Olivier

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Are you sure you want to use this phone?