I did my monthly paiement but my plan is not working can you fix it ?
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Answers
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Contact the support we are users here
Try with this instructions, I tried now and I was able to have the chat bubble.
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- Go to this page https://fizz.ca/en/contact-us, if you are not connect login
- The business hours: every day from 8 a.m. to 9 p.m. (EST).
- Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.
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If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter10 -
This is not a new problem, follow Mike instruction7
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Rabah,
We are Fizz users like you.
Please, contact the Fizz support by chat online from 8h00 to 21h00.
First, connect you to your Fizz account.
types:
https://fizz.ca/en/contact-us
Wait a few seconds to see the green chat bubble down to the right of the page.
When you see it, click on it.
Your chat session begins.5 -
Hopefully your issue gets resolved promptly after you reach someone in customer service. You can close the conversation by selecting the best answer. Good luck!6
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Contact the support with https://fizz.ca/en/contact-us3
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Contact customer service via mensenger1
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Like everybody said contact the support0
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