Answered question

I did my monthly paiement but my plan is not working can you fix it ?

You took the double of the money that you should’ve taken can you plz fix this ?

rabah
rabah

rabah

User level
Level
0
1 / 100
point

Contact the support we are users here

Try with this instructions, I tried now and I was able to have the chat bubble.
.

  • Go to this page https://fizz.ca/en/contact-us, if you are not connect login
  • The business hours: every day from 8 a.m. to 9 p.m. (EST).
  • Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.
  • .
    If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter

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Other answers

MichelP
MichelP

MichelP

User level
Level
4
5000 / 5000
points

Rabah,
We are Fizz users like you.
Please, contact the Fizz support by chat online from 8h00 to 21h00.
First, connect you to your Fizz account.
types:
https://fizz.ca/en/contact-us
Wait a few seconds to see the green chat bubble down to the right of the page.
When you see it, click on it.
Your chat session begins.

Hopefully your issue gets resolved promptly after you reach someone in customer service. You can close the conversation by selecting the best answer. Good luck!

sman
sman

sman

User level
Level
3
3908 / 5000
points

Like everybody said contact the support