Answered question

Switch rewards to another number?

I had a 250MB rewards, and now I want to switch to 500MB.
It looks like it worked (will be active next month).

But I would like to use the 250MB on another number I have (same account).

Will I lose my 250MB?

If not, is there a way to assign it before the end of the period?

thanks

Whizz
Whizz

Whizz

User level
Level
4
5000 / 5000
points
Team

Hello Martin,

The upgrades you receive can be switched between them on your account when you have one active and you want to activate another one for the same plan. When you do the switch, the activation will be done at the start of your new payment cycle, when the new upgrade will take over and the one you had will be left in stand by to be activated for another plan or when you have another slot available.
The upgrades are available for 2 years and they do not expire if you decide to remove them.

For more information about the upgrades and perks, I suggest you have a look at the following FAQ https://fizz.ca/en/faq/what-do-i-receive-my-rewards-program

Hope this helped.
Have a nice day.
Nicolae Bogdan

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Other answers

MichelP
MichelP

MichelP

User level
Level
4
5000 / 5000
points

Martin,
You can't switch your perk of 250 mo from for your other plan.
You have to wait, this perk is not active for thr moment.
When you will have a second slot open, you'll be able to use it for the same plan.