Payement wont work?

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Mathilde T. #18353
Mathilde T. #18353 Posts: 1 ✭✭
in About my account
I payed my credit card yesterday and still now the payement wont work.. can you look into it please? Thanks!

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  • Olga P. #15146
    Olga P. #15146 Posts: 719 ✭✭
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    Try to communicate directly with the customer support by Facebook messanger, chat or contact form.
  • Whizz
    Whizz Posts: 19,216 admin
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    Hello Mathilde,
    Apologies for the encountered issue.
    I have escalated this matter towards our technical team to have this verified on their end. In the meant time, please also verify with your bank to make sure that everything will be ok and if you have sufficient funds on your card. Once the ticket will be solved, we will notify you through the e-mail address of your account.
    Thank you for your understanding.
    Have a good day.
    Catalin
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