Receiving the following message "_shortcode.SOURCE_PRODUCT_IS_NOT_FOUND". How do I gift my extra dat
Answers
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If you have unused data in your account, you can gift it to any member who is findable in the Fizz community (in other words, anyone who is not in Incognito mode), and whose plan includes data.
You can choose to randomly gift data any time. Or, you can wait until it’s almost the end of your payment cycle and gift data before it rolls over. Learn about Rollovers
If you want to gift unused data at the end of your payment cycle, you can gift it right up to 48 hours before your current payment cycle ends. Once this cycle is over, however, the data will roll over — it will no longer be available to send as a gift.
You cannot take back or unsend a data gift. Once you click Send, your gifted data is permanently removed from your plan.
You can send a data gift to:
- Any Fizz customer who is findable in Contacts and has a data plan
- A complete stranger, as long as they are findable and have a Fizz data plan
You cannot send a data gift to:
- People who are not Fizz members
- Fizz members with no data plan
- Fizz members who have designated themselves incognito
Buying an Add-on or applying a perk or an upgrade allow you to add extra data to your plan, but that won’t give you the ability to gift or receive data. To gift or receive data, your plan must include data from the get-go.
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Tobies,
You can give data only to someone who has plan with data.
You are limited to give the data of your montly plan. You can't give more.
Also, In your Fizz account:
please, select in your profile, at the end of the page:
the level of confidentiality: choose: the complete experience.
And dont forget:
to be able to give your data,
you must do it before 48 hours the end of your billing cycle.7
