Answered question

Deadline for adding upgrades?

What is the deadline for adding an upgrade for it to take effect on the next billing cycle?

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@Jack025 Thanks for the link. Maybe that is where I read about the 48 hours for any plan changes. I suppose upgrades count as plan changes?

Also, that article is specific to mobile plans. Probably the policy is the same for internet plans.

Vincent
Vincent

Vincent

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Level
2
896 / 2000
points

48 hours before your next pay period starts. You can see how many days you have left to your cycle on yout overview page in My Account.

Normally, yes the remaining days in the cycle are shown in the account overview... except when it gets replaced by:



The warning is quite early, and the credit card company has not yet sent the replacement.
 
Anyways, the billing date can be found in Transaction History.

Jimmy
Jimmy

Jimmy

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3
3010 / 5000
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2 days before the payment.

Mathieu
Mathieu

Mathieu

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1
134 / 750
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Great answers everyone. Yes, I confirm 48h.I just tried applying an upgrade yesterday and it asked me to wait until today to do so. Now I know why!

Toe
Toe

Toe

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Level
1
666 / 750
points

3 days before billing date. Can't do it within 48 hours .

Kayla
Kayla

Kayla

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Level
0
53 / 100
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48 hours before the next billing cycle :)

SW_Sk8
SW_Sk8

SW_Sk8

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Level
2
997 / 2000
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48 hours before your next billing cycle