Hot spot still not working?
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Zoe D. #16344
Posts: 1 ✭✭
in My Mobile
My mobile hot spot won't turn on. It won't let me enter dun either... My mobile data is working fine, but I can't turn on my hot spot.
26
Answers
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Hey zoe, look at your APN settings. If you have an android phone you can modify them in your settings. Fizz APN settings are:
APN: mobile.bm
MMSC: http://mms.mobile.bm
MMS proxy: mmsproxy.mobile.bm
MMS port: 80
APN type: default,mms,supl
you can look at this page also if you have an iPhone or need more info : https://fizz.ca/en/faq/what-are-fizz-network-settings-apn8 -
if the above did not work, Try to toggle the Airplan mode off and then on, hard restart your iphone, reset network setting in General3
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Have you been able to resolve this ? If not, you could try to speak with a representative.4
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Zoe,
Did you resolve your problem?
If not, dont hesitate to ask for help tomorrow.
Please chat online with them.
This service is available from 8h00 to 21h00, each day.:
https://fizz.ca/en/solutions4 -
Can you tell us what phone do you have ?
In order to use the tethering you need to be sure that in the APN type the DUN is present4 -
What phone are you using?4
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I'm using tethering almost every day on my samsung and the only parameter in my APN is 'INTERNET'
So i think it's a try and test situation.
Good luck !5 -
Did you find a working solution?4
This discussion has been closed.