Answered question

Receipt error has lasted more than a week already

It has already been over a week and Fizz hasn't fixed the display error for our bills. I need to print my bill to close my tax paperwork for the month and submit it to my employer!

Jaime
Jaime

Jaime

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Jaime

For me it's working.
The display issue has been corrected.
Open a session on line into your account
Choose your plan
Click: Historic of transactions, you're supposed to see all the normal informations in each invoice.
If it's doent work,
Ask for support online with Fizz.
Chat with them, the service is available from 8h00 to 21h00 each day.

https://fizz.ca/en/faq/resolving-issues

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Other answers

Jaime
Jaime

Jaime

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I had already submitted a ticket over a week ago. And it isn't working for me... I'll write to them again u_u

Jaime
Jaime

Jaime

User level
Level
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24 / 100
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Not a browser problem, have tried in 4 different devices already.