Answered question

Roaming in Toronto

I am local to Ottawa. Roaming to Cornwall and Brockville works fine on FIZZEXT. Continue down the highway to Toronto and no data even though it says FIZZEXT.

I checked: Roaming is on. Rebooted phone. Checked mobile APN. Data under limit with no blocking when at limit. All good.

Need solution.

Scott
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Scott

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Nini
Nini

Nini

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If you have a plan Québec/Canada, it should be working. Communicate with them by messenger, that’s what works best for me.

Lucas
Lucas

Lucas

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Do you have Canada coverage or Quebec only?

Olivier
Olivier

Olivier

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You need Canada coverage to Do that.

MichelP
MichelP

MichelP

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Scott,
First condition to work:
You need a Canada coverage in your plan.

Sounds like you have Quebec only coverage. You will need to change it to Canada coverage in order to use it in other provinces. Also, I think that the changes will only take place on your next billing cycle if you do it now.

Sylvia
Sylvia

Sylvia

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Please come back and update this when you find a solution. I go to Toronto a lot and want to make sure my phone works there. thanks.

Scott
Scott

Scott

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I have Canada wide coverage. Went back and forth while in Toronto with Fizz support for a couple days. They even got me to remove the existing APN and enter a new one. Nothing worked. 3 days in Toronto with no data fix exhausted my patients. I am now waiting for a deal from another provider. When tech support cannot fix the problem, time to move on.