Answered question

I’m in Cuba and my phone keeps ringing - Thought I wasn’t supposed to be able to receive calls here

What’s the story ? - I though Fizz blocked services that are not supposed to work, but I keep getting incoming calls on my phone. Not answering as I don’t know what the consequence would be ...

Bruno
Bruno

Bruno

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Bruno,

Enjoy, With Fizz , you cannot be charged for something you don't have in your plan. Fizz is prepaid. You can be sure, there will be no consequences in your case.

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With fizz you can be charge for something you dont have in your plan and they say down this page that you can make ( or receive )  call outside Canada and USA. So if it's working, it's suppose because you have access  to it, than try to answer !
 
You want to use your cellphone while abroad?

1. To use your cellphone during your trip abroad, you need to buy a Travel Add-On or again add funds to your wallet to pay as you go.

Can’t decide if you need a Travel Add-On or should pay as you go? It depends on how long you will be away and how much you will be using your phone while roaming. If you will be travelling for a long time, choose a Travel Add-On (it’s more affordable, and will be valid until the end of your next payment cycle). If you’re going on a short trip, paying as you go will be more practical.

2. Make sure to activate the roaming option of your phone, or else it'll block your usage. 

 

Important : You will not be able to make calls while roaming outside your Canada or the United States.
Roaming calls (incoming or outgoing) will be available at a later time. We will update this FAQ when we have a firm date.
In the meantime, you will be able to use data, and send/receive texts when you travel outside your coverage zone. To make and receive calls, you can use messaging apps such as WhatsApp or Messenger.

Andrei
Andrei

Andrei

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Well, enjoy!There will be no consequences since Fizz is prepaid.

Fling said: "With fizz you can be charge for something you dont have in your plan..."

 

He probably meant to say you cannot be charged for something you don't ahve in your plan.

 

Enjoy.

 

You are not supposed to be able to use it. If you do not have money in your wallet, you cannot be charged.
This is a system flaw.

I will suggest to do not answer and turn off the phone.

Bruno
Bruno

Bruno

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I do have money in my wallet, as Fizz said in an email that I can text from here at 15cents per text. Wasn’t expecting the phone call. I guess at worst it will use up my wallet funds if I answer.