Answered question

Worng charged

I havent fizz but charged my visa

Mehran
Mehran

Mehran

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If you never had Fizz service to begin with, contact Fizz on chat or Facebook Messenger. If that is not resolved, then contact your credit card issuer to open a dispute of the charges.

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Other answers

For any credit or reimbursement, contact customer service

Please check the info provided on the following link: https://fizz.ca/en/contact-us.
You can also send a message by Facebook Messenger: https://facebook.com/fizzca.
Have a great day!

Lunisford
Lunisford

Lunisford

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Definitively contact your bank. It may be an issue on FIZZ end.
It is best to talk to your bank directly and document such thing before fizz as a protection.
However make sure you have talked to your family members in case someone used your card.

MichelP
MichelP

MichelP

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5000 / 5000
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Mehran,

Did you order for fizz internet?
They charged you as soon as you are ordered it. I think like Fling.
Don't worry,
Your bill will start the day you'll receveive your modem.

I've been charged like you for the internet as soon as I order it.

Check with customer's Fizz service.

Chat with them to verify this bill.:

https://fizz.ca/en/faq/resolving-issues

Hello Mehran,

In order to be able to help you further, I'm kindly asking you to contact us in private by chat. Please check the info provided on the following link: https://fizz.ca/en/contact-us.
You can also send a message via Facebook Messenger: https://facebook.com/fizzca.

In the meantime, I would advice you to contact your bank and ask them to make further investigations regarding your transactions.

Also, please do not post private information here, as this is a Community hub and everyone will be able to see it.

Have an excellent day!
Radu