Even if your plan were to change to have no data, you would still have the data upgrade. If you have voice (minutes) in your plan, and if it works. That means your account is active. You might want to check and reset the APN so that can access the Fizz wireless network
As Eder suggests, things seem to point towards a programming malfunction on the cellphone rather than an account issue. Sometimes this might occur after doing an upgrade on the device
Even though I picked 1GB/month data pack I'm having issues using internet from the past couple of days. It shows an exclamation mark and asks me to sign into Fizz network. I...
Hi Hrushikesh
This is strange, it seems that you are talking about residential internet
But you have a mobile, are you sure that you do not lose the coverage and you...
Hi Everyone,
My wife and I are changing address and fizz is insisting that I have a technician come over to install the internet. This is a problem because your next...
Hi Valerie
If the cable is connected with Vidéotron infrastructure yes the modem will work
However, you still need to have the technician to come and check the line, but...
If I cancel DATA option for the next month and now I still have data to roll over, am I able next month to use the previous month data even if I have no data in new plan...
Hi Meekael
You posted on the mobile session.
Here we are users, did you try the SIM to a different phone?
Did you check if your last payment was successfully or the...
It can happen if you lose wifi connection at some point. If you are at home most of the time you can disable Cellular data:
- iPhone: go to Settings > Cellular > toggle...
