Answered question
Trying to activate SIM card But unable to get past my new number chose not regstrat net work very Sud olmst 8days with out phone I Chang new Sim card activetion the same problem
In order to see the chat bubble,
1. You have to chat during business hours: every day from 8 a.m. to 9 p.m. (EST).
2. Disable ad-blockers. Also try clearing browser cache and try using incognito/private mode.
3. If problem presists, try using a different browser on your computer.
Note that once you have resolved steps 2 and 3 and get the chat bubble, you should also retry the activation, because it's likely the same browser issue was preventing the activation.
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Other answers
Try to change browser probably a cache problem
Try to not use safari
You can contact the support too
If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.
Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)
You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.
If you need a referral code this is mine K61CD, with this code you will receive 25$ to be applied to your 3rd payment.
It is important to add the referral code must be used during the creation of your plan when the taxes are shown
Is your phone unlocked?
Contact Fizz support via Facebook.
