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I never see this kind phone campany

Trying to activate SIM card But unable to get past my new number chose not regstrat net work very Sud olmst 8days with out phone I Chang new Sim card activetion the same problem

Ale
Ale

Ale

User level
Level
0
8 / 100
points
8 months ago
Category
My Mobile
Category
SIM
Answer count
4 answers
Author name
Ale
Date
October 17, 2019
Hits
viewed 47 times
question
q
Fizzy

Fizzy

User level
Level
4
5000 / 5000
points

In order to see the chat bubble,

1. You have to chat during business hours: every day from 8 a.m. to 9 p.m. (EST).

2. Disable ad-blockers. Also try clearing browser cache and try using incognito/private mode.

3. If problem presists, try using a different browser on your computer.

 

Note that once you have resolved steps 2 and 3 and get the chat bubble, you should also retry the activation, because it's likely the same browser issue was preventing the activation.

 

Author name
Fizzy
Date
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answer
a

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Other answers

Alfio

Alfio

User level
Level
3
3590 / 5000
points

Contact support. For me, the best way is to contact them via Facebook, as I do not seem to have been lucky enough to have their support bubble pop up.

Author name
Alfio
Date
Answer likes
answer
a
Elizabeth

Elizabeth

User level
Level
2
831 / 2000
points

Is your phone unlocked?

Author name
Elizabeth
Date
Answer likes
answer
a
GOAT
GOAT

GOAT

User level
Level
3
2297 / 5000
points

Contact Fizz support via Facebook.

Author name
GOAT
Date
Answer likes
answer
a

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