Answered question

No service when travel to Ontario?

I have canada wide plan but I only had partial service when I was not in Quebec. Data feature not available but calling features were okay. Anyone else has the same problem?

Fizzy
Fizzy

Fizzy

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Enable Roaming

And if problem persists, try manually selecting another FIZZ EXT network.

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Other answers

MT
MT

MT

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Did you turn on data roaming on your phone ?

Alfio
Alfio

Alfio

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I live in Ottawa, and spent the weekend about 2 hours to the west near Bancroft. Voice and data worked fine. As mentioned, check if data is turned ON, as well as roaming ON.

SittingRam
SittingRam

SittingRam

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Yes, it might be just that. By default the data roaming option is off on most phones.
Do you have a Canada plan?

Thanh
Thanh

Thanh

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0
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You should switch it to Fizz ext. or Better turn your phone to automatically switch.

Code_KRUEW
Code_KRUEW

Code_KRUEW

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Roaming needs to be turned on for Fizz data to work outside of Quebec (and Ottawa).

You should also try to put your phone in airplane mode for 20 seconds and put it back to normal. This action prompts the phone to find networks.

redhead
redhead

redhead

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By default, roaming is off on most phones. Turn roaming on for Fizz and keep it on.

GOAT
GOAT

GOAT

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3
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As long as the settings of your phone are correct, you shouldn't have a problem.