How to replace my broken SIM card for free？
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Yi Z. #12200
Posts: 2 ✭✭
in My Mobile
First of all, I explained that this is not my problem. It is the SIM card itself that is broken. I only spent less than 1 month！！！！My SIM card do not connect to the fizz. The problem has occurred the day before. After I pulled the card out and reinserted, the network was restored, but today the SIM card suddenly cannot connect to the network again. I reinsert the card but still can't connected to the network, I think the SIM card is broken, how to replace a new one for free?
17
Answers
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Can you try it in a different phone?
Here the procedure to order a new sim card
Your lost or broke your SIM card?
You can buy a new SIM card if your card or phone was lost or stolen.
- Go to My Plans in your Fizz account.
- Scroll to the Plan you wish to change.
- Click on Manage and choose Change SIM.
- Select Order a SIM card.
- Select your reason for ordering a new SIM card and click Continue.
- Add your shipping address. This is the address where we will ship your SIM card. It may or may not be the same as your home address.
- Choose your shipping method.
- Select a payment method and click Submit order to pay for your SIM card.
- When you receive your SIM card, go back to Change SIM and select Activate your SIM to replace it.
10 -
Contact Fizz support on Facebook. They should be able to help you out.10
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