Answered question

SIM card not received, need immediate action

Ordered SIM & didn’t receive yet but the status in tracking shown delivered, can you verify & send the sim or refund?



User level
1 / 100

You have to order and pay for another SIM card here:



Once you you activated, you'll have to contact Fizz support to request $10 refund for the first SIM card that you did not receive.


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If you need a referral code in order to have 25$ on your 3rd bill, this is mine OKWPW to use during the plan activation, when you have the total with the taxes.

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If you need a referral code, this is mine 5JATM. You will receive 25$ after 2 months, no bad.

ps: The referral is valid when you create your plan.

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