Answered question

why don’t i have 1 $ off reward for level 1?

i’m at level 1, why don’t i have the reward of 1$ off for the home internet?
i only got 250 mobile and 500mobile data, but i’m not using fizz mobile since it is not reliable. i’m only using fizz internet. if there is not any rewards for internet user, then the reward system is useless for me.

Xiang
Xiang

Xiang

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There are defintely rewards for Fizz internet customers.

If I recall correctly, sometimes the rewards may be glitched.

 

Contact Fizz support and they will fix it for you.

 

The idea of this page https://fizz.ca/en/contact-us is to explain how you can access the chat bubble. If you do a search in the Solution Hub related to your issue and access the help page the chat bubble will appear at the right corner.

 

  • You're logged into your Fizz account.
  • You're active on a help page such as https://fizz.ca/en/contact-us
  • Simply click on the chat bubble that appears at the bottom on the right.
  • You're within the business hours: every day from 8 a.m. to 9 p.m. (EST).
  • You have disabled any ad blockers in your browser.

 

If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.