Also, enable roaming if it's off. It doesn't make sense, I know, but it seems to work. I recall needing it enabled when I visited Québec City earlier this summer in order for Internet to work consistently.
Hi Jeremie,
I can see on my end that the ticket created for the situation you encountered is still undergoing investigation.
The delay of resolution depends on the number of...
Hi Melody!
You should have received a text message with network configuration for data or you can go to https://fizz.ca/en/faq/what-are-fizz-network-settings-apn to see how...
I no longer have accès to the email I used to create my account. Now I want to update my card for payment but I can’t. How can I contact customer service?
Hi Dekha,
You can contact Fizz this way :
First, log into your Fizz account.
Make your way to the Solution Hub.
On the help page pertaining to your issue, click on the chat...
You can connected with the browser
- Open a web browser on any device and navigate to: 192.168.0.1
- Connect using the following information:
Username: cusadmin
Password...
I just posted a question. I need to do same-day scheduling and that requires help from one of you. None of your contact outlets work (WhatsApp, FB, etc). I need someone to come...
To contact support by chat you must be within hours of operations for a quick response, otherwise leave your message and they will contact you.
1- Log in to your account
2-...
