Answered question
Did fizz block my right to open new ticket?
#36542 - Question-Programs and features-Loyalty program
No it's not true at all. See screenshot below.
There are two problem in fact. First no 250m for August, 2nd WHERE IS MY MISSING addons for July and June ? NONE !!!
2nd problem is this data upgrade problem never been fixed since June, and fizz simply closed my tickets without doing anything.
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Other answers
It may be possible.
Good luck !
Have you tried to join them via Facebook Messenger?
So many bugs and complaints lately, I hear they close tickets quickly...have a new one created via Facebook chat..
Good luck. Support is sometimes painful
I don't think so. There was a glitch in their system. It has happened in the past for different users.
Try contacting them in another way.
