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Ordering a sim card

Hi. I'm trying to order a sim card, but it doesn't work. I was written: "There's a problem. Please try again." What can I do?

Lauriane
Lauriane

Lauriane

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over 1 year ago
Category
Welcome and join
Category
First Steps
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6 answers
Author name
Lauriane
Date
July 27, 2019
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Takion

Takion

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3
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There is a system maintenance going on this could cause the issue of ordering a sim

Please note the following dates:
Some features in your Fizz account will be temporarily unavailable from July 28 to July 31.
Sporadic interruptions of your mobile services (calls, texts and data) may occur throughout the day of July 31st.
https://fizz.ca/en/faq-stabilization-period

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Takion
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Mike

Mike

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I will try to change the browser

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Mike
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Fizzy
Fizzy

Fizzy

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4
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Clear your browser cookies/cache and retry using incognito mode.

You may also try using another browser on your computer.

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Fizzy
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Stéphane

Stéphane

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Ordering a SIM card is not on the list of potential problem during Maintenance.
It's probably more related to a browser issue. Either change browser or activate privacy mode.

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Stéphane
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Mike

Mike

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@Lauriane: I forgot to tell you, if you need a referral code in order to have 25$ on your 2nd payment, this is mine K61CD, it is important to use it when you create your plan, at the end of the procedure when the taxes are shown.

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Mike
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Stéphane

Stéphane

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@Lauriane, were you finally able to order your SIM card ?
If you don't have a reference code code here is one:
PEM01
Thanks in advance, and welcome in our community

Author name
Stéphane
Date
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