Answered question

Why am I losing internet 3-4 times a day?

There are times throughout the day that I will lose internet and it will not be restored until I reset the router. Once the router has regained internet, I'm good for another few hours until it happens again. I have restored the router to factory settings by doing a hard reset (holding the button in the back of the router) but the problem has still persisted. I'm not sure what else I can do.

David
David

David

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it looks like your are having synchronization problems only technical support can resolve this issue

here is a few ways you can reach support

Go to this page https://fizz.ca/en/contact-us, if you are not connect login
Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.

Your can also send a message via Facebook messenger
https://facebook.com/fizzca and click send a message

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