Answered question

payment issues?

hi,

I signed up last week for home internet. The payment was taken but there was 2 charges on my credit card at the same time. I waited a few days to see if the payment would be reversed but it was applied to the card today. one charge is 45 dollars and the other 28. can this please be looked into?

thanks

Francois
Francois

Francois

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2 / 100
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Hi Francois,

In order to be able to help you further, I'm kindly asking you to contact us in private by chat or Facebook messenger. Please check the info provided on the following link: https://fizz.ca/en/contact-us.

Have a great day!
Radu

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Mike
Mike

Mike

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4
5000 / 5000
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You must contact the support, in order to correct and rembourse you