I see that you were able to communicate through other channels with my colleagues and they have rescheduled the installation for you and the plan is active now.
I had an appointment today with a technician to get internet but he didn’t show up and I didn’t receive a call to inform me about the situation.... I’m working from home and I...
I had an appointment. The technician did not show up, but three hours after the time window, notifying me that I missed the appointment which is not true. I would like to...
Hi Zeina
Sorry this has happened. I know it can be frustrating.
You will be able to reschedule another appointment from your account by going to My Plans >> Manage Plan...
Home Internet installation was scheduled today 12-5 PM but the technician didn't show up. It says on the website the technician will call if they are early or late but no calls...
Hi Changyeob
If the appointment was not respected you need to take a new appointment, the 'Reschedule' button will appear there, once 24h passed since the appointment was...
We decided to give Fizz a chance for Internet and booked an installation time. Not only were we charged prior to actually receiving the modem and setup , our technician did not...
Hi Karl
"Your first monthly payment will be charged to your credit card when you subscribe. Your payment cycle, however, will start with the delivery of your Fizz Wi-Fi...
Hi Em
With the weather conditions, the technicien will have a lot of difficulty today.
If the appointment was not respected you need to take a new appointment, the...
