Answered question

Delivery sim card ?

Hi
I received an email that your sum card was delivered but i did not receive my sim card what should i do know ?

mahdiyeh
mahdiyeh

mahdiyeh

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You must contact the support

CHAT
Go to this page https://fizz.ca/en/contact-us, if you are not connect login

Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.

FACEBOOK
Your can also send a message via facebook messanger
https://facebook.com/fizzca and click send a message (this is a bit slower)

CONTACT FORM
You can also fill a contact form from your account
Once logged in, from the account panel go to My Profile -> Contact Form (the subject are limited) and fill out the form and someone will email you back.

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Other answers

normally will take average 2 business day after you placed your order. If already over 2 days then contact/chat with support to find out.