Answered question

Payment failed

Hi,

Payment was failed. I put the correct visa card number and my account still not activate.
Can someone help me please.

You need to double check your address if everything is correct, you must contact the support

 https://fizz.ca/en/faq/how-do-i-fix-payment-issue

CHAT
Go to this page https://fizz.ca/en/contact-us. Try a different browser if you have issues getting the bubble to appear.

FACEBOOK
Your can also send a message via facebook messanger
https://facebook.com/fizzca and click send a message (this is a bit slower)

CONTACT FORM
You can also fill a contact form from your account
Once logged in, from the account panel go to My Profile -> Contact Form (the subject are limited) and fill out the form and someone will email you back.

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Team

Hi Fredelyn,

In order to be able to help you further, I'm kindly asking you to contact us in private by chat or Facebook messenger. Please check the info provided on the following link: https://fizz.ca/en/contact-us.

Have a nice day!
Radu