In order to be able to help you further, I'm kindly asking you to contact us in private by chat or Facebook messenger. You can find the info for reaching us on the following link: https://fizz.ca/en/contact-us.
Hello everyone, I hope you are well!
So I recently disabled band steering on the Fizz app to split the 2.4 & 5GHz signals manually.
Everything works fine except my...
The device and chromecast are on the same wifi?
Did you disable also the ATF?
.
- Go to this page https://fizz.ca/en/faq/how-do-i-configure-my-device-wi-fi-network, if you...
Why Fizz does not allow number transfer to an existing plan, that is transfer number over an already active plan? The implementation of such a resource does not seem to be a...
Hi AM,
Ever since Fizz started, you can request the transfer of your phone number from another provider only at the activation time. Will this change in the future? Anything...
Can I get a $25 credit for home internet with a referral if I already have mobile service? Does the $25 credit be applied to the monthly internet charge the same way it is...
No you can't since it's the same account. Maybe you could by opening a new account, but then you wouldn't have access to the beta period rates and would have to wait until the...
I can't log into my account at all. I even reset my password and it still does not work. The only way to get support/help is to log in so I had to create this new account. Ive...
Your best option is to contact the support
To contact the support you need to go to this page https://fizz.ca/en/contact-us, Fizz push you to find your solution, therefore, you...
Bonjour stedson
Tout d’abord, je suis sincèrement navrée pour la situation rencontrée.
Afin de trouver la source exacte de cet enjeu et de vous assister adéquatement, je...
