Answered question

Can I get my plan coverage change to take effect right away?

Greetings,

 

I just changed my plan coverage to include the USA. I only learned after the fact that the change should only take effect next month (July 7th). I'm traveling to the USA next week so... yeah... :|

 

Can we make this take effect now? Of course, I don't expect this to be free.
Otherwise, can we cancel the change? I wouldn't be using any USA coverage apart from next week.

 

Thank you

Patrick
Patrick

Patrick

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You can't get it to change right away. Changes need to be made 48 hours before the end of the billing month. So, if you change your plan coverage back to what it was before, it should be fine for July 7.

For the US next week, the only way to keep using Fizz is to buy add ons or put money in your Fizz wallet.

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Other answers

J
J

J

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you probably need to get a travel add-on instead of changing plan. Under manage plan in your account, you should see a travel add-on link.

No it would not be possible the only option to get it right away is travel addon you can contact support and they can probably apply a credit to your account for futur use

GOAT
GOAT

GOAT

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Your best option would probably have been to order a new SIM and activate a Canada-USA plan for a month or 2. It's probably too late to receive a SIM in time now.

LING
LING

LING

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Just fill $20 in your wallet when you're in USA. it will be effective immediately.

Michael
Michael

Michael

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I had no clue Usa had fizz ~

Fizzy
Fizzy

Fizzy

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Fizz says we cannot modify the renewal date of our mobile plan.

For your trip next week, best bet is to go with Add-On or Pay-As-You-Go.

 

@Michael, Fizz has Roaming partners like Rogers in Canada and T-Mobile / AT&T in USA.