Answered question

How to Get a refund on Fizz when i am still in 15 days trial ?

I will leave Fizz next monday at evening to go with Bell because i don't get network data on my new HOMTOM HT70 and i want to know how to get the refund of my 15 days trial and keep my phone number. It will be my 11th day on Fizz.

I give my data to people want it !

Nanodata
Nanodata

Nanodata

User level
Level
0
24 / 100
points

Details here.
https://fizz.ca/en/faq/unsubscribe
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Cancelling during the trial period

Issuing you a refund is an essential component our trial period. The trial period is 15 days. (This excludes customers who have an approved Proof of disability form; the trial period is 30 days).

Trial period refunds apply only to your monthly fees. Additional expenses such as Add-Ons, Travel Add-Ons and usage purchased with your Wallet will not be refunded.

To receive this refund you must not have exceeded:
The trial period: 15 days for everyone, with the exception of customers living with a disability (who have completed the disability form)
50% of the data included in your monthly plan (unless you have an approved Proof of disability form)

To close your plan during the trial period, use the same process detailed above (with or without keeping your phone number). If you meet the above criteria, your cancellation request will be activated immediately — you won’t have to wait until the end of your payment cycle and your refund will occur automatically.
.
If you want the refund, make sure you still have half your data (don't get too generous).

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Other answers

Nanodata
Nanodata

Nanodata

User level
Level
0
24 / 100
points

What is the delay to get the refund ?

Fizzy
Fizzy

Fizzy

User level
Level
4
5000 / 5000
points

You can remove the credit card from your account and contact Fizz support to confirm the cancellation. They should be able to let you know expected processing/timing for your refund.

GOAT
GOAT

GOAT

User level
Level
3
2297 / 5000
points

Hopefully you didn't give away/use more than 50% of your data. You must be at less than 50% data used in order to claim the 15 day refund.

Quang-Vinh
Quang-Vinh

Quang-Vinh

User level
Level
1
214 / 750
points

Didn't even know there was a trial