I have an unlimited SMS plan, can I send messages to Cuba?

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Yalina
Yalina Posts: 1 ✭✭
in My Mobile
I have tried to send several sms to different numbers in Cuba and none has been received. I have an active SMS plan. Does anyone know what could be happening?

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  • Serge O. #3665
    Serge O. #3665 Posts: 535 ✭✭
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    You should be able cause sms should be international.
    Contact the support to have follow up on your problems
    Support
    08:00 to 21:00 week time and 
    10:00 to 18:00 weekend
    CHAT
    Go on this page https://fizz.ca/en/contact-us, if you are not connect login then
    Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon
    FACEBOOK
    Your can also send a message by facebook
    https://facebook.com/fizzca and click send a message (this is a bit slow)
  • Whizz
    Whizz Posts: 19,193 admin
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    Olla Yalina,
    You would need to enter the following numbers (011 53) prior to the cell number you're trying to reach. Also, when sending the message does it give you a status that the message was successfully sent? Laslty - the network in Cuba is not the greatest - so the person on the other end might have issue recieveing your message in a timely manner. Keep us in the loop...
    Jay
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