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Can't unsubscribe to home internet....anybody knows how?

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May 04, 2019
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I already read: https://fizz.ca/en/faq/how-do-i-unsubscribe-from-fizz-hom...

I have no such option as "Unsubscribe" in my Internet plan.

Can someone point me in the right direction?

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Jimmy
Jimmy

Jimmy

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about 1 year ago
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Internet-Others
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Jimmy
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May 04, 2019
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Fizzy

Fizzy

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I'm guessing you are within 48 hours of your plan renewal.  Fizz does this for the mobile plans, but I think it should not apply to internet plans.

 

Under these circumstances, contact Fizz support. They should be able to help.

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Chris
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Chris

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Unfortunately in that case you will need to contact Fizz support either using the chat function on the help page or contacting them using Facebook Messenger (The preferred method).

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ThomasK

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Facebook Messenger

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Fizzy

Fizzy

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I am sure by now you have unsubscribed. Going to My plans --> Manage --> Unsubscription

 

Btw Fizz changed their moving policy. You get to keep your beta pricing when if you move out.

https://fizz.ca/en/faq/im-moving-how-do-i-change-my-address-my-home-internet-service

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Fizzy
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