or Ask a question

Answered question

No calls or sms but data works fine

Hi (ticket #25210)
Paid my bill after credit card issues(2days ago) , my account got frozen then i contacted fizz the told me they resolved the issue, but i still can make phone calls or text.
I rebooted my phone twice.

samy
samy

samy

User level
Level
0
1 / 100
point
almost 2 years ago
Category
My Mobile
Answer count
1 answer
Author name
samy
Date
May 03, 2019
Hits
viewed 44 times
question
q
irene

irene

User level
Level
4
5000 / 5000
points

Contact them to be sure that everything is ok

 

To chat with us, make sure that:

  • You're logged into your Fizz account.
  • You're active on a help page.  https://fizz.ca/en/faq/resolving-issues
  • You're within the business hours: Monday to Friday from 8 a.m. to 9 p.m. (EST), weekends and holidays from 10 a.m. to 6 p.m. (EST).
  • You have disabled any ad blockers in your browser.

If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

Author name
irene
Date
Answer likes
answer
a

Did you find this useful ?

No (0)

Yes (0)

0% of users found this answer useful

Didn't find your answer ?

Fizz