Answered question

Data plan not working in USA?

I purchased a travel Add-On for a trip to New York city. The roaming on my phone was on for the 4 days I was there and I was never able to hava data except for a few seconds on my way back to the airport in New Jersey. I have seen here that I am not the only one who had trouble roaming data in the USA. Is there any way to transfer an add-on that I was never able to use? These add-ons expire after a month from what I understand...

Audrey
Audrey

Audrey

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Hello Audrey,

I am sorry to hear about the issue you have experienced. We will be more than happy to help you and for that please contact us via Facebook Messenger or Live Chat. On the following link you will find information regarding how you can do that: https://fizz.ca/en/contact-us .

Thank you very much for your understanding.
Have a good one!
-Bogdan

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