Hi Mathis
When you apply a mobile data Upgrade to your plan, you will receive this additional data each time your plan renews monthly.
The additional data from upgrades...
Hi,
My mobile date does not function since few months.
I wrote to Fizz so many times, but Fizz is not helping to fix the problem!!! They just don't do anything to fix the...
Hello Seyed,
Apologies for the encountered issue.
Regarding your mobile data issue, please specify the full model of your Samsung phone and do try a reboot of your device...
I just received my (unactivated) SIM. When creating my plan, is it possible to set the beginning to an ulterior date (say the date my current plan ends). If not, is there a...
You can activate your sim close to the date when your current plan ends. Your cycle will start on the day of activation and transfer. There is no way you can postpone...
Hello Elchunen,
We're so sorry to hear about this situation. As Fizzy suggested as well, first make sure that it's fully compatible with our network. You can check the FAQ he...
I am using quebec wide voice call and data but recently I have to travel to Vancouver. What can I do to add some 'one-time' canada wide data to my plan?
Hi Tianqi
You can change your plan to include Canada wide coverage (but you must wait until your renewal date for the change to be effective): https://fizz...
