Answered question

Why the sms with photos cannot be sent?

I cannot send sms with photos attached.

Simona
Simona

Simona

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Other answers

Contact Fizz
CHAT
Please contact the support

Go on this page https://fizz.ca/en/faq/resolving-issues, if you are not connect login
Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon

FACEBOOK
Your can also send a message by facebook
https://facebook.com/fizzca and click send a message (this is a bit slower)

FORM
You can also fill a contact form
From the panel My Profile -> Contact Form (the subject are limited)

Martin
Martin

Martin

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Level
1
402 / 750
points

You have to make an apn setting!
There services are linked to your data which requires you to setup the APN settings on Andriod devices. Please check that you have entered the settings correctly.
Fizz APN settings are:

APN: mobile.bm
MMSC: http://mms.mobile.bm
MMS proxy: mmsproxy.mobile.bm
MMS port: 80
APN type: default,mms,supl

Copy and paste the apn info one by one

CptVietnam
CptVietnam

CptVietnam

User level
Level
1
609 / 750
points

Did you try to restard your phone? If the problem is still present you can also contact the customer service of Fizz. They will gladly help you out