Answered question

Apple Visual Voicemail menu showing up on iPhone?

Hello. I ported my wife's iPhone last week, from Rogers to Fizz. The process went great and everything works, except one thing... The "Voicemail" icon in the "Phone" app shows the Apple Visual Voicemail screen, not the regular voicemail screen. Tried restarting the phone, but did not work. iOS is latest version. Anybody have any ideas?

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@ irene, yes I know it is not supported yet. But her iPhone shows the Apple Visual Voicemail screen, not the regular voicemail screen. Need to know how to bring it back.

Asked Fizz and this was their answer:

Please try to configure her voicemail according to the following link: https://fizz.ca/en/faq/how-do-i-set-up-my-voice-mail . About the iPhone application I cannot offer you support because I don't want to give you an incorrect information. We offer support only for our network. Please contact us if you have any other questions.

I think you already have info on how to configure your Fizz voice mail.

If all else fails, you can always factory reset the iphone.

Iphone is sometimes like a bad apple. Lol