Answered question

Verification code, Verification code, Verification code, still not working?

Hello Sir,

Can we please have the Verification code for CIBC, ScotiaBank, EQ Bank? banks first, the rest can wait. Because without this functionality, I won't be able to pay my bill, including the one for Fizz.

Thank you,
Brian

Brian
Brian

Brian

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Hi Brian,

Some SMS messages sent by businesses such as 2-step verification messages may not be sent to your phone properly.

I am very sorry for everything that this situation may have caused you. I can assure you that, the staff at Fizz is working around the clock in order to fix the situation.
We continue to gradually roll out this type of service so that it operates optimally with as many companies as possible.

Thank you very much for your kind understanding.

Have an excellent day!

Radu

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Other answers

"Because without this functionality, I won't be able to pay my bill, including the one for Fizz."

Why would you be unable to pay your bills ? Anyway don't expect 2FA soon , it's been like this since the start and it's not their priority.

Thanh
Thanh

Thanh

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Are you taking Fizz home internet down or Fizz mobile have no data ?

Fizzy
Fizzy

Fizzy

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This is an issue since the beginning of Fizz.

Your bank should offer other options for verification code.

I know my bank can call my phone to give me the verification code.

Jamie
Jamie

Jamie

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I too continue to face this issue. This is a rather large issue. Any ETA on when it will be ficed?