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Everyone still having problems with data usage displaying?

It’s been a couple days, and my data hasn’t gone down despite the fact that I’ve been streaming Spotify quite a bit. I’ve seen a few people have this problem; is this still an issue for anyone else?

Cambria

Cambria

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1
361 / 750
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almost 2 years ago
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About my account
Category
Account
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9 answers
Author name
Cambria
Date
April 09, 2019
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ALLISON
ALLISON

ALLISON

User level
Level
4
5000 / 5000
points

Same here. I highly recommend using your cell phone's utilities to keep track of your data usage.

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ALLISON
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Adriana

Adriana

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Level
2
1433 / 2000
points

Same problem here, since the last week..

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Adriana
Date
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answer
a
__________

__________

User level
Level
3
2913 / 5000
points

Yes. All of us, or at least most of the users, have the same probleme since the last outage. You should look at your cellphone stats instead of Fizz.

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__________
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a
Kovid

Kovid

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Level
4
5000 / 5000
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I notice the same thing as well..
It says the usage is 0 every day but my phone data settings say otherwise.

Author name
Kovid
Date
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a
Dallaire_M
Dallaire_M

Dallaire_M

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Level
2
1921 / 2000
points

Same thing here ! I don’t know if I will burn all my data !

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Dallaire_M
Date
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a
gre
gre

gre

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Level
0
82 / 100
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This is extra bonus from Fizz for last interruption.Free data for 10 days.Enjoy!

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gre
Date
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a
Andrei

Andrei

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Level
3
3920 / 5000
points

Same here but at list, there was no blackout today.

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Andrei
Date
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answer
a
Fizzy

Fizzy

User level
Level
4
5000 / 5000
points

Since April 2 outage, the data usage display isn't updating online. It will fix itself at your next plan renewal. Mine is working now.

 

@Irene: The previous billing cycle is unchanged, no data consumed April 2 and onwards. And it looks like all data consumed last few days were lumped into Day 1 of current new billing cycle.

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Fizzy
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irene

irene

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Level
4
5000 / 5000
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@Fizzy: Are you also able to see the previous billing cycle?

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irene
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