It’s been a couple days, and my data hasn’t gone down despite the fact that I’ve been streaming Spotify quite a bit. I’ve seen a few people have this problem; is this still an issue for anyone else?
Since April 2 outage, the data usage display isn't updating online. It will fix itself at your next plan renewal. Mine is working now.
@Irene: The previous billing cycle is unchanged, no data consumed April 2 and onwards. And it looks like all data consumed last few days were lumped into Day 1 of current new billing cycle.
I just switch two phones over from Videotron. They are both on a stable Wi-Fi connection most of the day, and in fact one phone has not been off Wi-Fi in a few days (it has not...
Warren
Thanks for your update. I suggest to keep checking for a few more days.
Over the course of the next few days, the difference should be minimal or almost zero.
I received an email from fizz about "abnormally high usage of partner networks" and that they can block my account without further warning.
In the past 3 months, I have not...
Therefore if you did 2 times 1 weeks, it is possible that you used for 3 consecutive billing cycles
The first week from the billing 1 and 2 you used more then 50% on the 1...
Hi.
Maybe a stupid question, but I'm trying to understand how is it possible that I already have 1Mo of data usage today (as of 6ham) when the iphone is actually on my home...
Hi Mario,
this is a good guide
https://fizz.ca/en/faq/my-telephone-is-using-an-usual-or-high-amount-of-data-why
from that guide
The steps to follow to check your...
I received an email from fizz about "abnormally high usage of partner networks" and that they can block my account without further warning.
In the past 3 months, I have not...
The rule say 50% for 3 consecutive billing cycle, if you used at most for 2 week continuously at most you used for 2 billing cycle more than 50% therefore you are ok
I've reset all the network AND the 'downloaded sim card' (whatever that is), nothing happened. When I take the sim card out, the number disappears (duh), but it comes back...
Hi Raffmei,
Did you try to contact the support, they can push the number to your phone (they can push the provisioning)
If you can give it a day or two this situation...
