Answered question

No Data working of my phone plan?

My phone data is not working although I didn’t use yet for this month ?
Please give me a call and solve my problem. I have paid in advance and no any benifits of using !



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Hello Muhammad ,

I am sorry for this situation.If you have an Android phone I advise you to check your APN settings.
Fizz APN settings are:
MMS proxy: 
MMS port: 80 
APN type: default,mms,supl
If you have an iPhone 
1. Make the software update
Connect to a Wi-Fi network 
Download the latest iOS software update 
2. Update the carrier settings
Once the software update is done, the iPhone will offer a carrier settings update. Make sure to accept it.

Also check the steps presented in the following FAQ : .

If you want to check if your phone is compatible with our network you can visit the following link : .

Have a nice day!

Marius Daniel

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Other answers

Here the informations how to contact the support.

  • You're logged into your Fizz account.
  • You're active on a help page.
  • You're within the business hours: Monday to Friday from 8 a.m. to 9 p.m. (EST), weekends and holidays from 10 a.m. to 6 p.m. (EST).
  • You have disabled any ad blockers in your browser.

If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

Also on iPhone check that you didn't disable all your apps from using celluar data, I have a couple friends that had all thier apps disable from celluar data and it acts like the internet isn't working even if it is.

ALso you can check if you can properly activate iMessage and Facetime without wifi, this will be a good indication that data is working as well.