Answered question

Internet cutting off?

My internet has been cutting off (huge lag) since being installed. This happens on all laptops, Apple TV (unable to watch Netflix continuously), and phone. I've tried plugging in my laptop directly to the modem, but still lags.
I work from home and can see the system constantly connecting/disconnecting.
All my devices are up to date. Even loading a simple Google research takes time- never had this issue with same speed at Videotron.
Any way to fix this?

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Hello Laurence1 ,

I am really sorry for the inconvenience. If the issue persists please contact us in order to be able to help you. Here you will find how to do it: .

Have a great day!