Answered question

I have not received Cash back for referring a friend

Hello Fizz,

My name is Tongyi Wang. My Fizz phone number is 438 xxxxxxx.

I referred a friend to use your reference. According to your policy, I shall intitled to 25$ of rewards for referring a friend. However, it has been over 1 month and I still did not get my reward. Here is the information of the person that I referred:

Phone number: 514 xxxxxxxx

Could you kindly check and get back to me at your earliest convenience.

Best regards,

TONGYI WANG
TONGYI WANG

TONGYI WANG

User level
Level
0
1 / 100
point

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Other answers

ALLISON
ALLISON

ALLISON

User level
Level
4
5000 / 5000
points

Is the friend you referred still with Fizz? Did they make their second payment yet? Do you see the referral in your account?

First all, please remove personal information here as it is a public forum.
Second, this may not be the right time to contact Fizz on it since the company is having some issues now.
Third, please contact them by chat tomorrow about this important issue.

Thanks,

ZGuo
ZGuo

ZGuo

User level
Level
1
225 / 750
points

Better remove your personal information,this is a public forum, not fizz support.

Marc
Marc

Marc

User level
Level
2
1085 / 2000
points

I suggest you to file a complaint to Fizz. They will investigate into it, and you most likely get the referral bonus back.