To the best of my knowledge, no cell phone company in Canada offers a warranty on sim cards. Some would give free sim cards as a promotion for new activation. For Fizz, you need to buy a new one.
Hi Jeff,
I kindly invite you to order a new SIM card that we will be able to assist on replacing under your plan, from Overview-> Get started-> Mobile-> Order a new SIM card...
Hello Justin,
Checking your account I can see that you've managed to order your SIM card, please, when you receive it, contact us by chat following the FAQ https://fizz...
You need to replace the sim from your account
This process will cancel your old SIM card. Log into your account to change your SIM card (My plans > Manage > Change SIM card)...
During the night sometime Fizz push their updates (they have their maintenance windows), you should try tomorrow morning to repeat the operation.If tomorrow, you still have...
Long story short I want to swap my SIM card with the newer model SIM card.
I ordered the new SIM card already, I want to make sure I can KEEP my plan price and number with...
Yes no problem, this is the procedure
voici
go back to Change SIM and select Activate your SIM to replace it.
source: https://fizz.ca/en/faq/how-do-i-order-sim-card
