Answered question

Unsubscribed by mistake

I unsubscribed by mistake , what can I do to keep my number and my account open?

Alex morin
Alex morin

Alex morin

User level
Level
0
2 / 100
points
ALLISON
ALLISON

ALLISON

User level
Level
4
5000 / 5000
points

Contact Fizz customer service tomorrow morning. Your current subscription should be good until the end of your payment month, since you already paid for it.

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Other answers

Try to contact Fiiz by:
CHAT
Go on this page https://fizz.ca/en/faq/resolving-issues, if you are not connect login
Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon.
FACEBOOK
You can also send a message by Facebook
https://facebook.com/fizzca and click send a message (this is a bit slower)
 FORM
You can also fill a contact form
From the panel My Profile -> Contact Form (the subjects are limited)

Try to contact Fiiz by:

CHAT
Go on this page https://fizz.ca/en/faq/resolving-issues, if you are not connect login
Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon.

FACEBOOK
You can also send a message by Facebook
https://facebook.com/fizzca and click send a message (this is a bit slower)

Yes, Fizz can reverse it as long as today was not the last day of your payment cycle. Next time, though, don't be too excited to leave Fizz :)