My modem isn't connect to internet. The fizz app says to contact tech support. Quite displeased at how your website is designed to make it complex to contact you. Would be great...
In the meantime, here are some troubleshooting tips.
Are you able to connect a device to the modem by ethernet cable? Can you check if the problem affects WiFi only or both...
Hi
Check the image
In case of problem, you can contact Fizz support by chat
1- Log in to your account (see top right).
2- Any ad blocker in your browser must be...
Hi Billy
If your service is suspended, you can go on your account to make a manual payment. My Plans → Manage plan → Payment method.
If you see the "Make payment now"...
I just learned that if you invite friends with their email adress they appears in your contact and you can send them gift. It seems to be the only way to add contacts right now!!
Yes Karine. This will work as follows:
Luc has pointed out, if you know the email of the person you want to add, you can go to "Invite Friends" on your account to add the...
My sim card was return to fizz on Jan 8 because my unit number was missing on the package... since, I am getting a reply by messenger saying that has been escalated... we are...
Hi Martin
If your SIM card was delivered and you did not receive it, you will need to get a new one.
You will need to order another SIM card and pick it up as soon as...