Answered question

At the moment of putting a referral code It marked error again and again?

I was asked about my billing info and at the referral spot I tried several times to put in the code and I marked error(XLG8O).

Manuel Polinski
Manuel Polinski

Manuel Polinski

User level
Level
0
1 / 100
point

Hello Manuel Polinski,

In order to be able to help you, please contact us via Facebook Messenger or Live Chat. On the following link you will find information regarding how you can do that: https://fizz.ca/en/contact-us .

Thank you very much for your understanding.
Have a wonderful day!
-Bogdan

Did you find this useful ?

No (0)

Yes (0)

0% of users found this answer useful

Other answers

Try to contact Fiiz by:

CHAT
Go on this page https://fizz.ca/en/faq/resolving-issues, if you are not connect login
Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon.

FACEBOOK
You can also send a message by Facebook
https://facebook.com/fizzca and click send a message (this is a bit slower)
 
FORM
You can also fill a contact form
From the panel My Profile -> Contact Form (the subjects are limited)

ZGuo
ZGuo

ZGuo

User level
Level
1
225 / 750
points

Try something different AQOM6 Mine works

Try to contact Fiiz by:

CHAT
Go on this page https://fizz.ca/en/faq/resolving-issues, if you are not connect login
Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon.

FACEBOOK
You can also send a message by Facebook
https://facebook.com/fizzca and click send a message (this is a bit slower)
 
FORM
You can also fill a contact form
From the panel My Profile -> Contact Form (the subjects are limited)

ZGuo
ZGuo

ZGuo

User level
Level
1
225 / 750
points

Sometimes it happens on handheld device, try to do it on your computer, less problems.

I would try entering the code manually, not copy & pasting as sometimes that leaves a space and causes an error. I do get some errors when on the Fizz website on mobile, none so far when on a desktop.

Manuel : remember that the referral code works only during the sim card activation process. Once your sim card is activated, it will be too late to use the code of your referral.

Fizzy
Fizzy

Fizzy

User level
Level
4
5000 / 5000
points

Yes as others have mentioned, using PC desktop or laptop would be better.

You can also clear cache and try incognito. Use different browser if needed.