Answered question
I was asked about my billing info and at the referral spot I tried several times to put in the code and I marked error(XLG8O).
Hello Manuel Polinski,
In order to be able to help you, please contact us via Facebook Messenger or Live Chat. On the following link you will find information regarding how you can do that: https://fizz.ca/en/contact-us .
Thank you very much for your understanding.
Have a wonderful day!
-Bogdan
Other answers
When I did mine worked perfectly?
If you want to try mine :D
5JATM
Try to contact Fiiz by:
CHAT
Go on this page https://fizz.ca/en/faq/resolving-issues, if you are not connect login
Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon.
FACEBOOK
You can also send a message by Facebook
https://facebook.com/fizzca and click send a message (this is a bit slower)
FORM
You can also fill a contact form
From the panel My Profile -> Contact Form (the subjects are limited)
Try something different AQOM6 Mine works
Try to contact Fiiz by:
CHAT
Go on this page https://fizz.ca/en/faq/resolving-issues, if you are not connect login
Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon.
FACEBOOK
You can also send a message by Facebook
https://facebook.com/fizzca and click send a message (this is a bit slower)
FORM
You can also fill a contact form
From the panel My Profile -> Contact Form (the subjects are limited)
Try to contact fizz by chat or Facebook messenger to check
Sometimes it happens on handheld device, try to do it on your computer, less problems.
Try to erase the cache memory. G3G45
I would try entering the code manually, not copy & pasting as sometimes that leaves a space and causes an error. I do get some errors when on the Fizz website on mobile, none so far when on a desktop.
Manuel : remember that the referral code works only during the sim card activation process. Once your sim card is activated, it will be too late to use the code of your referral.
Yes as others have mentioned, using PC desktop or laptop would be better.
You can also clear cache and try incognito. Use different browser if needed.