For this kind of problem your best option is to contact them.
CHAT Go on this page https://fizz.ca/en/faq/resolving-issues, if you are not connect login Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon
FACEBOOK
You can also send a message by Facebook https://facebook.com/fizzca and click send a message (this is a bit slower)
In order to be able to help you further, I'm kindly asking you to contact us in private by chat or Facebook messenger. You can find the info for reaching us on the following link: https://fizz.ca/en/contact-us.
I haven't use my sim card yet and it is still blocked. But, when I enter the number to activate it, I get an error saying that the number is already assigned to an other member...
Hi Raphael
Did you receive this message on your first activation attempt?
If yes, you should contact Fizz support: https://fizz.ca/en/contact-us
However if you already...
I paid my account last night , and you did reactivate my phone , but its not working , and when I go to reactivate , it ask me the activation code ... the only one I have is the...
Hello Claudine,
I am sorry to hear about the situation you encountered.
I have verified your account and it appears to have reactivated it but you only have Quebec coverage...
Hi everyone,
We’re so thrilled to see how much you appreciate the $35 referral bonus. Now, it’s time to streamline that excitement :)
No more referral code spamming. ...
Hi!
Here's my code: 66KGA
Thanks!
As usual, I will gift extra data to customers who use my referral code.
BTW you can click on any username to check out their...
Hi :)
I'm new to fizz, I created an account and I have a referal code from a friend. I will be getting a mobile service.
I have to order my SIM card, but is it when you order...
Hi
Non the referal code must be used when you activate your account
Do you know that you can buy a SIM card to a Couche Tard (if you have one near by check if they have...
