Answered question

Why my Texte voicemail data is not working?

I tried everything i can send text but cannot receive them, my voice mail say that I have not this service and my data is not working

Alexandre
Alexandre

Alexandre

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You can also check your APN settings (if on Android) or update your iOS (if on Apple) AND restarting your phone. If that fails, contact Fizz (easiest on Facebook messenger).

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Other answers

When did you activate your plan?

If it is more than couple of hours contact the support.

Go on this page https://fizz.ca/en/faq/resolving-issues, if you are not connect login
Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon


Your can also send a message by facebook
https://facebook.com/fizzca and click send a message (this is a bit slower)

Alexandre
Alexandre

Alexandre

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22 / 100
points

My koodo account is still running i though you guys were supposed to cancel that for me, i think that is probably why it is not working properly

@Alexandre Lagace

  • You are in a Public forum here, not Fizz consumer services
  • .

    • We are not CSR
    • .

      • Please contact Fizz on Facebook page
      • .
        or Follow @Mike Link, that should resolve your problem

Ici c'est un forum de clients, il n,y a pas de personnel de Fizz autre que des modérateurs.... et il ne pourrons régler ton problème ....

il n'y a pas de: ''you guys'' in here .... just some average joe who are trying to help you.....

Hi Alexandre,

In order to be able to help you further, I'm kindly asking you to contact us in private by chat or Facebook messenger. You can find the info for reaching us on the following link: https://fizz.ca/en/contact-us.

Have a great day!
Radu