Answered question

I still have no service on my phone

I've got an email from Fizz, said that everything is now back on track but nothing has been resolved.
I can't use data outside, unable to make calls.

Amy
Amy

Amy

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Other answers

Wayne
Wayne

Wayne

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2
1379 / 2000
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Take out sim card put it back,
Restart your phone,
check your apn setting.

Does your billing cycle was during the outage? If reboot don't help, communicate with Fizz on the chat... Working fine for me now since 3/25/2019 @ 10:25 pm

Kevin
Kevin

Kevin

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1
570 / 750
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Did you restart your phone?

Fizzy
Fizzy

Fizzy

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4
5000 / 5000
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If your phone and SIM card are working, perhaps your account was suspended.

Did you check your account online? Maybe you have that infamous billing issue.

In any case, Fizz customer service can help.

Jonah Marek
Jonah Marek

Jonah Marek

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12 / 100
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One thing I found, is try backing up your icloud, if you're new to Fizz you may need to do that before unlocking LTE

kobray
kobray

kobray

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Level
2
1411 / 2000
points

restart and change apn

Alex
Alex

Alex

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Level
2
1014 / 2000
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Time to contact Fizz

Hi Amy,

If you're still experiencing this issue, I'm kindly asking you to contact us in private by chat or Facebook messenger. You can find the info for reaching us on the following link: https://fizz.ca/en/contact-us.

Have a great day!
Radu