Answered question

What happens to my referral credits if I leave Fizz?

Do they stay in my account and I stay there for when I'm ready to come back to Fizz?

Catherine E
Catherine E

Catherine E

User level
Level
1
232 / 750
points

You will lose all your referral credits as well as all the points you have gained if you cancel your plan. All points and credits are valid for active customers only.

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Other answers

Normster
Normster

Normster

User level
Level
1
536 / 750
points

Sorry to disappoint but chances your referral will not be honored .
Fizz states that Referal will be applied 2 months after being used .

It is recommended to use your referral credits. It cannot be refunded or turned into cash.

 

If you terminate service and there is no activity in your account, it will be closed.

 

How long are you planning to leave for? At most, a carrier will retain your number for 3 months.

No, it will simply be removed from the pending list (on your account and the referee account).

Now I am not sure if the credit is not pending anymore and not used. Maybe you could gift it to another user. But I am almost certain that you won't be able to retrieve or credited with real money if you close your account.

Anyone who replies should please state a source, I don't believe any of these answers are true, In my account the referral bonuses are not listed under any plan but just under the account, I believe that referral bonuses will stay there if I cancel my services, and will be able to apply to any new service I will acquire in the future, Im not sure though.

Ken: I have opened a fizz account without any services and I have points there..

Hi Catherine,

If you unsubscribe from Fizz you will loose all rewards from your account. For more info, please check the following faq link: https://fizz.ca/en/faq/unsubscribe.

Have a great day!
Radu