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Error 38 when sending a SMS?

Hi !
When I try to send a SMS, the message is not sent and I have a message saying the message could not be sent using Fizz Network. Error 38.

Do you know what to do ?

Thank you !

Leyla
Leyla

Leyla

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9 months ago
Category
My Mobile
Category
SMS
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3 answers
Author name
Leyla
Date
March 26, 2019
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DavidC
DavidC

DavidC

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Have you tried rebooting your phone since yesterday outage?

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DavidC
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Sebastien

Sebastien

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Working fine for me since 10:30 PM last night. Did reboot helped? If no luck, check with Fizz support on the chat

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Sebastien
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Leyla
Leyla

Leyla

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Hi !
Yes I rebooted it couple of times.
Everything worked fine until it started giving me this Error.

I rebooted it again afterwards and it still gave me the same message.
After 30 min, it came back to normal.
Thanks for your help!

Author name
Leyla
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