Answered question

Latin America Travel Add on (my comments)?

I recently traveled to Mexico for a week and bought the $5 travel add on (Data only) for Latin America.

I want to comment that in general the service seem OK and works. There were 3 networks that I was generally connecting to. AT&T, TELCEL and some "Pegasus Communication services..". Just to report that while at the resort and automatically connecting to AT&T the data never worked. It registered with 3G and 4G/LTE networks and it never connected anywhere.

TELCEL and that other "Pegasus" network seemed to work when on 4G. When on 2G i was getting timeouts and other sorts of "could not connect" errors.

I had 0 issues while at the airport using the data. 0 data issues while in city of Cozumel. Though I wasn't really checking who I was connected to.

Anyways, just wanted Fizz to check on AT&T in mexico to make sure there are no issues so that others don't get into the same frustrating situation of having a connection but it doesn't work.



User level
144 / 750

Hi Andy,

Thank you for your feedback, we really appreciate it. We will verify it further and please rest assure that we're working around the clock to improve our services.

Have a great day!


Did you find this useful ?

No (0)

Yes (0)

0% of users found this answer useful

Other answers

In my case, traveled to Mexico in December, I was only able to get data working on At&t. All other operators did not work. On At&t got 3G only, connection was stable, however was definitely throttled. Speedtest showed way below 3G speed.